Questions

1. Can Dicksons provide national coverage to all of the outlets within my banner group?

2. Can I get assistance from suppliers when buying my stock from Dicksons? What about things like point-of-sale material and dump bins?

3. Could I benefit from a better plan-o-gram and shelf layout in my store?

4. Does Dicksons offer competitive trading and payment terms?

5. Does Dicksons offer promotions during the year on certain product lines?

6. How can I order stock from Dicksons?

7. How long will it take for my delivery to arrive?

8. I need advice on products, merchandising and displays. Can I get a sales representative to visit me?

9. Should I buy seasonal lines for incremental sales? What lines are available to me?

10. What product lines should I carry in my outlet?

11. What product ranges does Dicksons stock?

12. What products sell well? And which ones are popular in the type of store I operate?

13. What services can Dicksons offer to my business?

14. Why should I deal with Dicksons?

15. Will Dicksons deliver to my store?

Questions and Answers

1. Can Dicksons provide national coverage to all of the outlets within my banner group?

Yes, Dicksons is proudly a member of The National Confectionery Wholesalers and has strong trading relationships with many wholesalers, encompassing capital cities and regional areas throughout Australia. Dicksons has provided a national service solution to many of its corporate customers for over 30 years, a testament to the excellent service we provide.

2. Can I get assistance from suppliers when buying my stock from Dicksons?

What about things like point-of-sale material and dump bins? Dicksons has established strong and healthy relationships with our trading partners, dealing with many of them for 3 generations. Not only can we help you with manufacturer assistance with your business, but, if necessary, we’ll be glad to co-ordinate your merchandising efforts. Benefit from our contacts and experience – we’re happy to provide researched advice on shelf lay-outs, merchandising, building displays, in-store promotions and point-of-sale material. For more information, simply contact us at contactus@dicksons.com.au

3. Could I benefit from a better plan-o-gram and shelf layout in my store?

Shelf layout can be crucial to your sales of snack foods and confectionery. With up to 75% of sales for this category comprising impulse purchases, it is essential that your plan-o-gram takes into account a range of factors. The location of top selling lines, whether you’re maximizing the opportunities to use extra facings, and a variety of other factors must be considered in formulating your store plan. If you’d like to know more simply email us at contactus@dicksons.com.au

4. Does Dicksons offer competitive trading and payment terms?

Yes, Dicksons offer you a very competitive price on products and when you trade with Dicksons, you’ll enjoy a range of other benefits. For more information, please contact us at contactus@dicksons.com.au

5. Does Dicksons offer promotions during the year on certain product lines?

Yes, Dicksons offers a comprehensive promotional programme for every month of the year. We structure it in conjunction with our major trading partners, to maximize sales opportunities for all concerned. It also recognizes media and advertising promotions of key products.

6. How can I order stock from Dicksons?

Dicksons understands that your business is at the centre of your relationship with us. And the needs of your business can vary. Today you might like to discuss your needs in person with one of our Territory Managers. But next week, you might prefer to place your order over the phone, by fax, e-mail or this website. At Dicksons the choice is yours. We’ve designed our systems to accommodate your needs. Give us a call on (03) 9544.4555 on weekdays between 7.30am – 5.00pm, to discuss the option that is most convenient for you.

7. How long will it take for my delivery to arrive?

Most orders are delivered to you within 2 working days. Eg: If you place an order with us on Monday, you can expect your 100% accurate delivery to arrive at your outlet on Wednesday. about shelf layouts, or think that you might not be capturing every possible purchase from your impulse products, why not contact us for more information at contactus@dicksons.com.au

8. I need advice on products, merchandising and displays. Can I get a sales representative to visit me?

Yes, we would be very pleased to organize for one of our Territory Manager’s to call and discuss your needs with you. Simply email us at contactus@dicksons.com.au or call us on (03) 9544 4555 on weekdays between 7.30am – 5.00pm.

9. Should I buy seasonal lines for incremental sales? What lines are available to me?

Seasons like Christmas, Easter, Mother’s Day, and Valentine’s Day present prime opportunities for you to boost your sales. By stocking seasonal products, you’ll be able to better meet your customers’ needs, and generate more business from your existing clientele. And Dicksons can supply you with an extensive range of products for every occasion, from Father’s Day to Halloween.

10. What product lines should I carry in my outlet?

It’s important to maximize your sales opportunities by ensuring that you stock the most appropriate products for your outlet. At Dicksons, we’re happy to help you assess your needs. We’ll consider the location of your store, the demographics of customers in the surrounding area, who your existing clients are, your local competition, and current market trends. Using these, and other factors, we’ll be able to determine the optimum product range for your store. If you’re interested in finding out more about these services, or would like a Territory Manager to contact you, simply email us at contactus@dicksons.com.au

11.What product ranges does Dicksons stock?

Dicksons stocks an extensive range of confectionery lines from major Suppliers such as Cadbury, Nestlé, Mars Snackfoods, Wrigleys, Lindt and Ferrero. We also stock snack foods from Snackbrands Australia and The Smith Chip Company. A wide variety of Arnott’s biscuits are also available, as well as Go Natural muesli bars. In addition, we carry an extensive range of groceries, paper goods and beverages such as Red Bull.

12. What products sell well? And which ones are popular in the type of store I operate?

Information on product sales can be pivotal to enhancing your business’s success. Dicksons recognizes the importance of ongoing analysis in the process of maximizing sales and taking advantage of market trends. We offer a computerized sales data analysis service to clients, to keep you informed of your sales figures right now, and of trends over time. To find out more about our sales data analysis services, see our Sales Analysis page, or email us at contactus@dicksons.com.au

13. What services can Dicksons offer to my business?

Dicksons offers a comprehensive range of services to your business. Whether you simply want to ensure timely delivery of your order, or require ongoing consultancy services, Dicksons can help. With a product offering that spans over 3,500 lines, in categories ranging from confectionery to biscuits, snack-foods to groceries, paper-goods to beverage. We stock brands from local and overseas Suppliers. And with the experience we’ve gained over time, Dicksons can be relied upon for honest, practical, and knowledgeable advice.

14.Why should I deal with Dicksons?

Dicksons has serviced the route trade for over 150 years, and in this time, we’ve established an intimate knowledge of the industry. Our Company is Australian owned, and privately owned, and has been in the same family for 4 generations. We take the time to understand your needs, and we make it our business to keep up to date with your changing requirements. You can be assured of experienced, reliable and honest service when dealing with Dicksons.

15. Will Dicksons deliver to my store?

Dicksons will deliver to your store, whether it be in Melbourne metropolitan or in a provincial city or rural Victoria.